Training Partner/Instructional Designer

Location: Gaithersburg, MD, Boston, MA, Wilmington, DE, Durham, NC or Coppell, TX

Duration: Currently approved until 12/31/2025, due to new budget not available yet. Will likely be extended to 12 or 24 months.

Pay: $60-63 per hour

Schedule: Hybrid 3 days onsite, 2 days remote

As a team member in Operations Quality Learning and Development, the Instructional Designer consults with 

Learning Partners, business process owners and subject matter experts to identify, plan, design, create, and 

deliver effective and innovative learning & communication solutions, enablement, support, and services. 

Comprehensive management of learning and communication projects including SME and BPO consulting and 

guidance, conducting needs analysis, technical creation using all manner of development tools, and handling 

logistics and coordination of effective, creative, engaging and on-time learning and communication deliverables 

and events.

Reports to Director of Operations Quality Learning Design, Development and Enablement.

Extraordinary communication and interpersonal skills, emphasizing the abilities to know when to lead, follow, collaborate, support, set expectations, request assistance, partner, and network with a widely varied population of SMEs and stakeholders around the world and at all levels of corporate structure.

• Solid critical thinking, problem solving, and decision-making skills given a wide variety of required outcomes, constraints, and evolving priorities.

• Project management driven by foresight to inform both estimated and precise resource, capacity, contingency, and strategic planning. 

• Commitment to personal growth, professional development, and lifelong learning.

• Formal and applied knowledge of adult learning principles and best practices such as:

o Accurate, clear, and complete objectives 

o Effective engagement methods 

o Assessment and evaluation techniques 

o Identification and alignment of content with learning audience(s) and level(s) based on their prior knowledge. 

o Content chunking, organization (and reorganization)

o Accessible and inclusive design

• Wide and deep fluency with learning development tools and modalities such as: 

o eLearning course authoring 

o Multi-track video and audio editing 

o Graphic design and image editing

o Gamification, simulation, blended, adaptive, experiential, micro, etc. 

o Document and package file formats and associated import, export, conversion, and troubleshooting 

o AI driven development tools generation of assets such as graphics, text-to-speech (audio narration), text-to-video (animation and avatars) 

o PowerPoint

• Unwavering commitment to infuse and align everything with explicit dedication to: 

o Being a Great Place to Work

o Driving growth through innovation

o Inclusion and diversity

o Patient Centricity

In addition to the general description of the parent profile role for this job function, the following summarize key result areas, specific accountabilities and / or tasks, etc. associated with this job title:

• Consult with all subject matter experts to identify, plan, design, create, and deliver effective and innovative learning & communication solutions, enablement, support, and services. 
• Engage fully as a member of the OQL&D staff team, including participating in staff meetings and other OQL&D events, and providing administrative support to other team members as needed.

Required Experience/Skills:

• Bachelor’s Degree or combination of related certification(s), learning, and experience in relevant fields such as instructional technology, graphic design, education, fine arts, A/V media production, experience design, IT, communications, or marketing design.
• Several years deeply involved in instructional design and development (or similar extensive content creation experience) preferably in a highly regulated industry like pharmaceuticals.
• Excellent written and oral communication skills and ability to build relations across the network and with cross functional customers.
• Experience working in global teams.
• Strong planning, organization, strategic thinking, project management, and problem-solving skills.
• Commitment to providing the highest level of service.
• Openness to learn and apply gender and inclusive development practices.
• Ability to work in a fast-paced environment with demonstrated ability to manage multiple concurrent, competing tasks and demands and to seek supervisory assistance as appropriate.

Preferred Experience/Skills:

• Articulate Storyline, Audacity, Camtasia, Illustration, Java Script, Smartsheet, Technical Writing, and Vyond
• Knowledge of adult learning, engagement, assessment methods, blended learning, experiential learning, and other instructional design approaches.
• An appetite for learning, curiosity, and a willingness to experiment in new ways of working.

Benefits:

When it comes to working, we want to help take some of life’s pressures off - where we can. So, Kelly employees get access to great benefits, perks, and discounts.

• EnrollVB Program

 ► Teledoc ► Supplemental Medical ► Min. Essential Coverage

 ► Dental ► Vision ► Legal & Financial

 ► Accident ► Short Term Disability ► Critical illness

 ► Term Life ► Whole Life

• Access 2 Wellness - lower medication costs

•Kelly’s Life Advisor Wellness Program - access to counselors to assist with a wide range of issues, including Life Coaching sessions

• Retirement Savings

• Direct Deposit.  Weekly pay

• Free skills enhancement and training with More than 6,000 courses and 55,000 eBooks and publications are available

•Employee Discounts/Perk Spot - Thousands of popular retailers and service providers, you can obtain discounts for almost anything you can buy.

•Holiday and Service plans where applicable