HR Service Desk Analyst

HR Service Desk Analyst
 
Contract Duration: Until Nov 2025
Contract Type: W2 under Staffing Supplier 
Work Location: Tempe - AZ
Pay: $20-24/hour
Start date: Mid August
 
No visa sponsorship provided. 

The HR Service Desk Analyst is the primary point of contact for employees, supervisors, and managers, providing day-to-day HR support. This role ensures the company maintains HR best practices and legal compliance. The analyst will collaborate closely with HR Business Partners and business leaders to foster a cohesive, productive, and positive work environment. This position reports to the HR Service Desk Manager.

Why This Opportunity is Exciting:

• Career Growth: This role offers an opportunity to build your HR resume with a clear upward career path.
• Impact: You will enhance the employee experience for both exempt and non-exempt employees.
• Collaboration: You will work closely with experienced HR professionals and business leaders in a fast-paced environment.
• Skill Development: You will gain cross-functional experience within other HR centers of excellence and enhance your Workday knowledge through a high volume of employee support tasks.
• Innovation: You will have the opportunity to utilize new tooling and AI capabilities within the HR space.

Key Responsibilities

• Serve as the primary support for submitting and following up on People Operations tickets, such as manager and job detail changes in Workday.
• Conduct initial internal mobility eligibility checks for employees applying for other roles.
• Adhere to and answer employee questions regarding department-level policies and processes.
• Provide ad-hoc support to the HR Director and HR Business Partners during critical annual cycles like performance reviews and compensation planning.
• Support managers in their learning and adoption of direct Workday access.
• Maintain a high degree of confidentiality and discretion with all sensitive business information and data.