HR Service Desk Analyst

San Francisco - onsite, California
Title: HR Service Desk Analyst 
Contract Duration: November 2025
Contract Type: W2 under Staffing Supplier
Pay Rate: $24,03/hour
Start Date: October 13, 2025
Location: San Francisco, CA HQ
Visa Sponsorship: Not provided
Executive Summary
A reputable organization is seeking an HR Service Desk Analyst for a limited-term assignment. This position supports daily HR operations for employees, managers, and supervisors, ensuring compliance with company policies and practices. The role is an opportunity to gain hands-on experience with HR service tools, enhance Workday expertise, and collaborate closely with HR professionals in a dynamic work environment.
Key Responsibilities
  • Serve as the primary contact for submitting and following up on People Operations tickets, such as manager/job changes in Workday
  • Perform internal mobility eligibility checks for employees applying for new roles (function will transition to Employee Relations team in future)
  • Adhere to and communicate department-level policies and procedures; field employee questions related to these standards
  • Support HR Director and HR Business Partners with ad-hoc requests during critical cycles, including performance reviews and compensation planning
  • Facilitate learning and adoption of direct manager Workday access, providing support and answering questions to maximize successful onboarding
  • Exercise strict confidentiality and discretion with all employee and business information
  • Utilize AI-enabled and digital tools to improve HR support and employee experience
Skills & Qualifications
  • Minimum 2 years of professional work experience in HR or a related environment
  • Strong computer skills, especially with Google Suite
  • Hands-on experience with Workday HRIS
  • Strong interest in advancing a career in Human Resources and technology
  • Problem solver with a bias for action and customer service orientation
  • Ability to maintain confidentiality and handle sensitive information professionally