Title: HR Service Desk Analyst
Contract Duration: November 2025
Contract Type: W2 under Staffing Supplier
Pay Rate: $24,03/hour
Start Date: October 13, 2025
Location: San Francisco, CA HQ
Visa Sponsorship: Not provided
Executive Summary
A reputable organization is seeking an HR Service Desk Analyst for a limited-term assignment. This position supports daily HR operations for employees, managers, and supervisors, ensuring compliance with company policies and practices. The role is an opportunity to gain hands-on experience with HR service tools, enhance Workday expertise, and collaborate closely with HR professionals in a dynamic work environment.
Key Responsibilities
- Serve as the primary contact for submitting and following up on People Operations tickets, such as manager/job changes in Workday
- Perform internal mobility eligibility checks for employees applying for new roles (function will transition to Employee Relations team in future)
- Adhere to and communicate department-level policies and procedures; field employee questions related to these standards
- Support HR Director and HR Business Partners with ad-hoc requests during critical cycles, including performance reviews and compensation planning
- Facilitate learning and adoption of direct manager Workday access, providing support and answering questions to maximize successful onboarding
- Exercise strict confidentiality and discretion with all employee and business information
- Utilize AI-enabled and digital tools to improve HR support and employee experience
Skills & Qualifications
- Minimum 2 years of professional work experience in HR or a related environment
- Strong computer skills, especially with Google Suite
- Hands-on experience with Workday HRIS
- Strong interest in advancing a career in Human Resources and technology
- Problem solver with a bias for action and customer service orientation
- Ability to maintain confidentiality and handle sensitive information professionally