Logistics Coordinator
Contract Duration: 6 months
Contract Type: W2 under Staffing Supplier
Pay Rate: $29.00/hour
Location: Remote USA
Visa Sponsorship: Not provided
Remote Shift: Thurs-Monday 08:00-17:00 EST (8 am to 5 pm EST)
We are seeking a strategic, resourceful, and high-performing Logistics Coordinator to oversee shipment delivery, transportation processes, and logistics systems for the organization. In this role, you will develop a comprehensive understanding of current logistics capabilities and challenges, coordinate schedules, optimize transport planning, conduct regular audits, and recommend procedural improvements to support efficiency and business objectives. The ideal candidate has strong communication and organizational skills, prior logistics experience, and thrives in a fast-paced environment.
Key Responsibilities
- Coordinate logistics schedules between merchants, internal departments, and distribution centers
- Review purchase orders and shipping documents for accuracy
- Build and tender shipments to partner carriers, ensuring timely and efficient service
- Make special shipping arrangements as needed
- Track shipments, resolve errors, and handle overages, shortages, and damaged goods issues
- Prepare bills and invoices and ensure accessorial costs are managed appropriately
- Maintain high-quality service standards and service level agreements (SLAs)
- Conduct regular audits of logistics procedures to develop and maintain high-level insights
- Optimize transport planning for efficiency and customer satisfaction
- Manage Pre-Shipment and Post-Shipment administration including Proof of Delivery, Track and Trace
- Evaluate and respond to special service requests (i.e. lift-gate, inside delivery)
- Liaise with transportation providers and freight payment team to ensure proper cost flows
- Handle claims for damage and loss
- Troubleshoot and resolve safety, service, and operational issues as they arise
Skills & Qualifications
- Bachelor’s degree preferred
- Prior experience in a logistics and transportation role
- Highly effective verbal and written communication skills
- Proven attention to detail, organizational skills, and ability to work with multiple stakeholders
- Experience with logistics management, shipment tracking, and claims handling is a plus
- Demonstrated analytical ability and process improvement mindset