Operations Clerk
San Francisco, California
Title: Operations Clerk III
Contract Duration: Dec, 2025
Contract Type: W2 under Staffing Supplier
Pay Rate: $22,86/h
Start Date: asap
Location: San Francisco, CA (2nd St), remote/work-from-home
Visa Sponsorship: Not provided
Contract Duration: Dec, 2025
Contract Type: W2 under Staffing Supplier
Pay Rate: $22,86/h
Start Date: asap
Location: San Francisco, CA (2nd St), remote/work-from-home
Visa Sponsorship: Not provided
Executive Summary
We are seeking a strategic, resourceful, and high-performing Operations Clerk III to provide administrative and operational support our client's LCSP (Local Commerce Service Partner) team. In this role, you will play a key part in supporting the partner fleet operations by managing schedules, resolving issues, and ensuring smooth communication and high service standards. The ideal candidate thrives in a fast-paced remote environment, works independently, and contributes to both daily operations and continuous improvement.
We are seeking a strategic, resourceful, and high-performing Operations Clerk III to provide administrative and operational support our client's LCSP (Local Commerce Service Partner) team. In this role, you will play a key part in supporting the partner fleet operations by managing schedules, resolving issues, and ensuring smooth communication and high service standards. The ideal candidate thrives in a fast-paced remote environment, works independently, and contributes to both daily operations and continuous improvement.
Key Responsibilities
- Upload fleet schedules to our client's platform and maintain accurate records
- Review and investigate delivery issues to identify root causes and recommend improvements
- Make decisions on quality infraction appeals and deactivate poor performers as needed
- Provide live support and troubleshoot technical issues/app glitches for LCSP partners
- Communicate updates and progress regularly via Slack, Zoom, and email to both partners and management
- Conduct other analyses and administrative tasks as assigned by management
- Adhere to detailed instructions and protocols to ensure high-quality execution
Skills & Qualifications
- High school diploma or equivalent, with 2–4 years of relevant experience in operations or administrative support
- Proficiency with Google Sheets and/or Excel for record-keeping and analysis
- Ability to work nights and weekends (Thursday/Friday: 4:00 PM - 12:30 AM; Saturday/Sunday: 8:00 AM - 4:30 PM)
- High-speed, reliable internet connection for remote work
- Capacity to work independently, manage workload, and solve problems in a remote/WFH setting
Nice to Have
- Experience supporting logistics or fleet operations
- Familiarity with troubleshooting apps and tech support
- Excellent communication and organizational skills
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