Retail Merchandising Associate

Position Overview

Key Responsibilities

• Execute end-to-end merchandising campaigns designed to connect off-platform discovery to in-app conversion.
• Partner cross-functionally with Marketing, Product, Growth, Analytics, and operational teams to design, launch, and continuously optimize merchandising strategies.
• Support a variety of campaigns—both monetary and non-monetary—in partnership with merchants and marketing teams, ensuring seamless and high-quality execution.
• Stay attuned to cultural, seasonal, and trend-based signals to ensure merchandising initiatives remain relevant and dynamic, adapting to viral products, trending categories, and new releases.
• Monitor and report on performance metrics (CTR, CVR, gross order value, engagement) to inform ongoing management and improvements.
• Maintain high standards of retail storytelling, balancing merchant brand objectives with customer relevance.
• Create, maintain, and contribute to playbooks and SOPs that codify merchandising best practices for the organization.

Skills & Qualifications

• 1–3+ years’ experience in merchandising, marketing operations, or category management (experience in tech, e-commerce, retail, or marketplaces preferred).
• Highly data-driven and creative, comfortable making balanced decisions that reflect both analytics and creative insight.
• Strong sense of ownership; proactive in process improvements and scalable results.
• Adaptable and comfortable with ambiguity; thrives in environments where experimentation and iterative learning are valued.
• Excellent organizational and cross-functional collaboration abilities; can manage multiple concurrent initiatives.
• Bachelor’s degree or equivalent practical experience.

Nice to Have

• Experience working with merchandising or marketing analytics platforms and tools.
• Familiarity with SEO, paid media, or affiliate marketing programs.
• Understanding of retail category dynamics.