Title: System Administrator I – Tools Administrator
Contract Duration: February 28, 2026
Classification: W2 under Staffing Supplier
Compensation: up to $54,87/hour
Location: San Francisco, CA (Onsite/Remote; fingerprinting required)
Visa Sponsorship: Not provided
Position Overview
A technology-focused organization requires a Tools Administrator to enhance and support a growing GTM technology ecosystem for a designated project. This role involves maintaining, auditing, and improving CRM and system integrations, supporting user provisioning, and collaborating cross-functionally to ensure scalable solutions and best practice adherence for business technology operations.
Key Responsibilities
- Collaborate with internal teams and stakeholders to understand process flows, setting up scalable technical solutions across all GTM applications.
- Administer Salesforce fundamentals: security models, sandbox environments, workflow automation, reporting, dashboards, and page layouts.
- Maintain and configure CSP platforms (such as Gainsight), including integration and data infrastructure management.
- Manage user provisioning and configurations for the GTM technology stack; resolve technical issues and support end users.
- Contribute to system development including project scoping, requirement gathering, technical design, and testing.
- Monitor and ensure data integrity standards, including duplicate rule creation and de-duplication practices.
- Document technical deployments, user stories, and process resources for ongoing support.
- Apply Agile methodologies and DevOps/release management best practices as needed.
Skills & Qualifications
- Minimum 1 year experience with Salesforce Sales Cloud configuration and administration.
- Salesforce Sales Cloud Admin certification required; Advanced Admin and Developer certifications beneficial.
- Experience configuring/maintaining CSP tools (such as Gainsight) and integrating with Salesforce.
- Familiarity with Agile methodologies and DevOps/release management concepts.
- Comfortable collaborating with offshore teams, consultants, or distributed staff.
- Additional experience with tools such as JIRA, Outreach, Marketo, Gong, Chili Piper, DocuSign, ZoomInfo, RingLead, LinkedIn Sales Navigator preferred.
- Strong organizational, problem-solving, and communication skills.